Frequently Asked Questions

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Roofing and Storm Damage Insurance FAQs: What You Need to Know

Assisting homeowners in navigating the complexities of insurance claims and storm-related issues.

At ACI Roofing and Exteriors, we understand that dealing with storm damage insurance claims can be overwhelming. That’s why we’ve created this resource to provide you with the essential information you need. As a trusted roofing company, our goal is to provide you with the knowledge and confidence to make informed decisions when it comes to protecting your home.

Let’s explore and discover the answers you’re looking for!

Roofing and Storm Damage Insurance FAQs from ACI Roofing and Exteriors

Q: Is it OK to not pay your deductible?

A: No, it is not, and it could lead to insurance fraud. Paying your deductible is a crucial part of the insurance process and ensures that you fulfill your contractual obligations.

Q: Is recoverable depreciation automatic?

A: No, there is documentation and a process involved. A certificate of completion needs to be obtained to initiate the recoverable depreciation process.

 

Q: Is it OK to get a lower bid for insurance work and then collect a full payout from insurance for more?

A: No, this would be considered insurance fraud. Submitting fictitious bills or inflating the costs to the insurance company is illegal and can result in prosecution.

 

Q: How long do I have to make a claim from the time of storm damage?

A: Every insurance company has its own timeline, but typically you have up to two years to file a claim. However, it is important to address storm damage promptly to prevent further interior damage and potential issues like mold growth and damaged plywood, which may not be covered by insurance.

 

Q: Is it important to hire a company that specializes in insurance to perform the work?

A: While it is not necessary, it is highly recommended. Insurance specialists have the expertise to handle the entire process, ensuring that no items are missed, proper codes are adhered to, recoverable depreciation is processed correctly, and effective communication is maintained with adjusters. Hiring experts can also help ensure that the entire scope of damage is covered, avoiding partial roof repairs or patches that could affect the resale value of your home.

If you have any additional questions or need further assistance, our team at ACI Roofing and Exteriors is ready to help.

We have extensive experience in handling insurance claims and storm damage, and we’re here to guide you through the process. Your satisfaction and peace of mind are our top priorities.

Trust ACI Roofing and Exteriors to be your reliable partner in protecting and restoring your home. Contact us today to speak with our knowledgeable team and schedule a consultation!

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The ACI Difference

ACI 20 Years in Business

Over 20 years of excellence

If you’re in the market for a new roof, you want to work with a contractor you can trust to do the job right. That’s why ACI Roofing and Exteriors is proud to be among the top 2% of roofing contractors in North America. We’ve achieved this lofty goal by going through the process of becoming GAF Master Elite certified. As the leading manufacturer of roofing and waterproofing materials in America, GAF products can be found on 1 in 4 roofs across the country.

The Master Elite Certification is GAF’s factory certification program that provides ongoing training to roofing contractors, ensuring that they have the skills and knowledge needed to provide quality workmanship. With this highly prestigious award, you can rest assured that your roof will be completed professionally and to the highest standards. So when it comes to finding a roofing contractor you can trust, ACI Roofing and Exteriors is the clear choice.

Insurance Claim Assistance

If a storm has damaged your home, it’s essential to take the proper steps to ensure that your insurance claim is filed correctly. Many homeowners try to deal with their insurance company on their own, but this can be a complex and time-consuming process. It’s important to have a professional roofing contractor on your side who can help you through the process and avoid common mistakes. At ACI Roofing and Exteriors, we have a system in place that will help you get the highest possible settlement from your insurance company. We work with all insurance carriers and are recommended by many popular insurance agencies in the Metro St. Louis area.

Roofing Insurance Claims Assistance - ACI Exteriors
GAF Master Elite Certified

First and Oldest Master Elite Installer in St. Louis

If you’re in the market for a new roof, you want to work with a contractor you can trust to do the job right. That’s why ACI Roofing and Exteriors is proud to be among the top 2% of roofing contractors in North America. We’ve achieved this lofty goal by going through the process of becoming GAF Master Elite certified. As the leading manufacturer of roofing and waterproofing materials in America, GAF products can be found on 1 in 4 roofs across the country.

The Master Elite Certification is GAF’s factory certification program that provides ongoing training to roofing contractors, ensuring that they have the skills and knowledge needed to provide quality workmanship. With this highly prestigious award, you can rest assured that your roof will be completed professionally and to the highest standards. So when it comes to finding a roofing contractor you can trust, ACI Roofing and Exteriors is the clear choice.

Lifetime Warranty

When it comes to your roof, you want to be sure you have a product that will last. With our GAF Lifetime Shingles, you can rest assured knowing that your roof will be protected for a lifetime. Plus, with non-prorated coverage for the first 10 years, you’ll have peace of mind in case any problems arise.

GAF Warranty
ACI Roofing and Exteriors Western St. Charles County Chamber of Commerce Member

Proud Member of WSCC

ACI Roofing and Exteriors is a proud member of the Western St. Charles County Chamber of Commerce. With over 20 years of roofing excellence, our commitment to quality and community shines even brighter. Expect the same dedication to top-notch roofing backed by experience, professionalism, and local pride. Your home, our expertise—now united under the WSCC.

Quality – Integrity – Value